A photo of the Tampa Bay skyline

North America

We’ve delivered revolutionary customer experience in North America for over 20 years, and we’re just getting started.

North America is where we got our start. We’ve grown our locations across the region, and built a talented team that specializes in top-tier experiences for Retail/eCommerce, Technology, Smart Home, and Gig Economy brands.

We provide comprehensive omnichannel CX solutions, including voice, chat, and self-service support, designed specifically for our partners. By customizing strategies that anticipate changes and foster loyalty, you can scale faster, increase satisfaction, and retain customers.

Regional Excellence

We have 20+ years of experience in digital economy brand support across all industries

High-level service experience for loyalty members

High brand affinity & expertise for high growth North American brands

High touch voice interactions

#1 Pay for Performance vendor

Retail/eCommerce sales
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Regional Campuses

Las Vegas, United States

Las Vegas, United States

Las Vegas is a global leader in hospitality. The diverse cultural hub offers a strong labor market of people with exceptional experience in the customer service industry.

Features of our Las Vegas campuses include:

  • 3 Campuses
  • 100,000+ square feet
  • 1,350+ associate seats
  • PCI Certified
  • Close proximity to “The Strip”, airport and public transportation

IntouchCX Las Vegas
The Boulevard Center Mall
3542 S. Maryland Parkway, Suite 200
Las Vegas, Nevada 89169

Phoenix, United States

Phoenix, United States

Phoenix is one of the fastest growing cities in North America, and is home to an large pool of talented people with customer care experience.
Features of our Phoenix campus include:

  • 135,000+ square feet
  • 1,400+ associate seats
  • 9 modern training rooms equipped with the newest multimedia devices
  • PCI Certified with swipe card access and security features 

IntouchCX Phoenix
1302 S. Country Club Drive
Mesa, Arizona

Orlando, United States

Orlando, United States

Orlando is home to a diverse community of educated multilingual individuals who speak a variety of languages, including English, Spanish, French and Portuguese.
Our Orlando campus features include:

  • 100,000+ square feet
  • 1,400+ associate seats
  • 8 state of the art training rooms equipped with the newest multimedia devices
  • PCI Certified with swipe card access and security features

IntouchCX Orlando
850 E Altamonte Drive
Altamonte Springs,

Tampa Bay, United States

Tampa Bay, United States

This campus is strategically located at the center point of Tampa, Clearwater, Largo and St. Petersburg in Florida. This expanded labor pool consists of multilingual workers with extensive experience in the customer support industry.
Our Tampa campus features include:

  • 125,000+ square feet
  • 1,300+ associate seats
  • 7 modern training rooms Secure payment processing and fulfillment area
  • PCI Compliant with card access and security features

IntouchCX Tampa Bay
16120 Hwy 19 North
Clearwater, Florida

Denver, United States

Denver, United States

Denver is a city full of diverse, well-educated, and talented individuals. This expansive campus is home to a large team of dedicated agents who serve some our most recognized global partners.
Features of our Denver campus include:

  • 100,000 square feet
  • 700+ associate seats
  • 8 training rooms
  • PCI Certified
  • 24-hour Avanti Markets

IntouchCX Denver
14001 East Iliff Avenue
Aurora, Colorado

Winnipeg, Canada

Winnipeg, Canada

Winnipeg is home to our Canadian campuses and corporate headquarters. The city boasts an educated and dedicated workforce. As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French.
Our Winnipeg campus features include:

  • Global headquarters + 3 campus locations
  • 1,000+ associate seats
  • 7 training rooms
  • Secure payment processing and fulfillment areas
  • PCI Compliant with card access and security features

IntouchCX Winnipeg - Head Office
240 Kennedy Street, 2nd Floor
Winnipeg, Manitoba R3C 1T1

IntouchCX Winnipeg - Waverley
905 Waverley Street
Winnipeg, Manitoba R3T 5P4

IntouchCX Winnipeg - Polo Park
Unit 3 - 875 St. James Street
Winnipeg, Manitoba R3G 0V9

IntouchCX Winnipeg - Taylor
1400 Taylor Avenue
Winnipeg, Manitoba R3N 1Y6

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Current or former employees, please visit Employee Inquiries page.