Case Study: Mosaic Languages Improves Global Reach
IntouchCX’s Mosaic Languages solution leverages cutting-edge translation technology to reduce costs while improving interactive customer care.
After partnering with a leading brand in consumer electronics, we helped them achieve immediate cost efficiency and improved the overall efficacy of their operating processes.
We utilize our extensive expertise to boost global reach while providing brands with key benefits including:
- 50% savings on support-related costs
- Improved agent productivity and efficiency
- Complete implementation in under 6 weeks