Consumer Durables

Provide an unmatched experience that lasts as long as your products.

The quality of your customer service should match the quality of your products. IntouchCX helps our brand partners deliver this through expert support that fosters loyalty.

Order Support

Quickly assist customers with order inquires like tracking, returns, and changes through omnichannel support.

Product Troubleshooting

We train our agents to become your brand experts, so technical issues get resolved efficiently, and your customers stay happy.

Warranty Inquiries

Whether filing a claim or asking general questions, we help make the warranty process seamless and efficient.

Sales Support

Get strategic sales support that’s built around your brand and products, so you can gain valuable insights and scale faster.

High Touch Service for Loyalty Customers

Turn your customers into brand ambassadors by delivering a 5-star experience that focuses on timeliness, quality assurance, and personalized service.