A photo of the Manila harbour at night

Asia Pacific

Delivering unparalleled customer, technical, and back office support in the Asia Pacific region for over 15 years.

With a vast array of language offerings alongside our digital and traditional customer care solutions, our APAC campuses deliver exceptional services for your brand.

In the Philippines, we excel in voice customer service, outperforming our North American competitors. In India, we are a digital destination, with a focus on technical support and troubleshooting. Our India locations are also known for their performance in non-traditional back-office work like quality assurance, content moderation, and data annotation.

Regional Excellence

14+ years of experience servicing North American digital economy brands

#1 vendor in champion challenger model across all channels

Local CX leadership, ensuring cultural affinity and market knowledge

Cost-efficient, extremely large, skilled labor pool

Bilingual English-speaking population with neutral accent

Affinity for North American brands & culture

Mature customer care industry

Customer service-driven cultures

Significant cost savings
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Languages Supported in Asia Pacific

















Regional Campuses


Bengaluru, India

Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus a strategic location for employing a diverse, educated workforce.

Our Bengaluru campus is over 20,000 square feet with well-equipped training rooms and employee workspaces. 

IntouchCX Bengaluru
92/1B, Electronics City Phase1 Bengaluru Karnataka, India - 560100

Hyderabad, India

Hyderabad is the capital and largest city of Telangana, located in south-central India. It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers.

Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms.

IntouchCX Hyderabad
4th & 5th Floor, Maximus Towers 2A RahejaMindspace IT Park, Hitech City Madhapur, Hyderabad Telangana, India – 500081

Kuala Lumpur, Malaysia

As one of the fastest growing cities in Asia, Kuala Lumpur is an ideal outsourcing location with a highly-skilled digital-centric workforce, world-class infrastructure, and linguistic expertise in English and many other Asian languages. Kuala Lumpur features a diverse workforce, which helps us to foster a positive company culture and drive growth in the APAC region and globally. 

Our Malaysia campus features tech-enabled training rooms, meeting rooms, and employee workspaces.

IntouchCX Kuala Lumpur
Unit 39-02 (East Wing), Q Sentral, 2A, Jalan Stesen Sentral 2. Kuala Lumpur Sentral. 50470 Kuala Lumpur. Malaysia

Cebu, Philippines

Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering global customer care.

Our recruitment radius captures the entire Cebu Metropolitan Area, which includes Cebu City as well as six neighboring cities. Our Cebu campus is over 24,000 square feet with well-equipped employee training rooms.

IntouchCX Cebu
Archbishop Reyes Street Cebu City 6000

Clark, Philippines

Clark (also known as Clark City or Global Clark City) is located within the Clark Freeport Zone in Mabalacat, Pampanga, Philippines. It’s considered to be one of the most in-demand developments outside of Manila, with proximity to major thoroughfares and international gateways as well as access to a young and highly skilled talent pool.

Located in a five-tower complex near new roads and railways, our campus is over 20,000 square feet and equipped with 2 floors of employee workspaces and training rooms.

IntouchCX Clark
Clark City Front Tower 1 Manuel Roxas Highway Clark Freeport Zone Angeles City, Pampanga

Manila, Philippines

Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses.

Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 tech-enabled training rooms.

IntouchCX Manila - UP Town Center
UP Town Center, Katipunan Ave, Diliman, Quezon City, Metro Manila, Philippines 1105
IntouchCX Manila - Cyberpark Tower 1
10th-12th, 14th floor. Cyberpark Tower I Araneta Center, Quezon City, 1109 Metro Manila, Philippines 1109
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