IntouchCX
Image of two happy friends looking at a phone together.

Consumer Technology

Delivering personalized digital solutions and brand advocacy for emerging tech sectors like wearables, education technology, and digital platforms.

Services include sales and onboarding, order management, technical troubleshooting and warranty claims and community engagement - turning users into loyal brand ambassadors.
https://www.intouchcx.com/wp-content/uploads/2022/12/Consumer-Tech-_Technical-Support-Troubleshooting.webp

Technical troubleshooting for accurate & fast resolutions

https://www.intouchcx.com/wp-content/uploads/2022/12/Consumer-Tech-_Sales.webp

Sales with knowledgeable experts lending to personalized cross-sell and upsell

https://www.intouchcx.com/wp-content/uploads/2022/12/Consumer-Tech-_After-the-Sale-Support-.webp

After the sale support including warranty claims

Case Study: Serving a leading Electronics Brand with Inbound Pre-Sales Support

Case Study: Serving a leading Electronics Brand with Inbound Pre-Sales Support

By leveraging tailored pre-sales chat strategies, a leading electronics brand exceeded performance goals, achieving a 14.5% conversion rate and $900 average order value, setting the benchmark for vendor network success.

Access Our Latest Insights!

Fill out the form to download our case study and learn more.