Offering secure, technology-driven support for banking, digital wallets, neobanking, insurance, and payment processing.
Services include account management & tech support, banking & payment processing, fraud operations and advisory, AML & KYC operations, retention & loyalty, and collections. Helping financial platforms optimize operations and ensure seamless transactions.
Account Management and Tech Support
End to end set up and user onboarding including service awareness & recommendations
Banking, Funding, Transfers, and Payment Processing
AML & KYC and Fraud Disputes
Fraud prevention; boosting account integrity with agent prompts through interactions
Fraud Operations & Advisory
User safety and compliance, identity verification and authentication, claims & reputation integrity
Retention & Loyalty
Build lifetime value with VIP services and graduation programs
Collections
First party: pre-charge; accounts overdue between 0-120 days
