Providing agile, end-to-end customer support for travel, hospitality, airlines, on-demand delivery, and automotive sectors.
Services include claims processing and disruption handling, booking assistance, itinerary management and documentation support, along with content moderation. Ensuring smooth operations for both travelers and service providers.
Claims Processing
Handling lost baggage claims, delivery failure, damaged goods reimbursements
Disruption Handling
Rescheduling, refunds and save the sale
Content Moderation
Destination guide management, community guideline enforcement and user-generated content moderation including multimedia review, community guidelines enforcement and misinformation detection
Itinerary management & documentation support