Mosaic Languages ™

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Demand For Customer Language Support Is Increasing

In a world where online presence equals global presence, companies are reassessing their multilingual engagement strategy. They want to be positioned to acquire, delight, and retain their customer relationships.

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>75%
of customers prefer to engage and repurchase with a brand when they can do it in their own language
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60%
of English speakers speak it as a second language only
A globe
<20%
of organizations support customers of any language over the phone
A globe being clicked
71%
of customers expect companies to deliver personalized interactions
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We’re Redefining Global CX.

IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. We combine innovative AI-enabled language technology with our top-performing talent to deliver best-in-class, personalized experiences.
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Utilize powerful AI and training systems to scale your program quickly

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Engage with customers in their preferred language, on-demand, to improve CSAT

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Empower top performers with over 100 languages

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Case Study: Mosaic Languages ™

Leverage our groundbreaking translation technology to provide a more personalized experience for your global customers, removing the language barrier and increasing CSAT.
>75%
of customers prefer
to engage and
repurchase with a brand
in their own language
<20%
of organizations can support customers of any language
over the phone
71%
of customers expect companies to deliver personalized interactions

Rethink Your Multilingual Distribution

Download our thought paper to learn how you can elevate your global CX with our cutting-edge language technology.

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