Sales interactions are different from general service interactions. That’s why we develop separate hiring profiles to support these programs, including:
We know your brand like the back of our hand, and train our agents to become true ambassadors. We provide extensive sales training to develop agents’ soft skills, with key topics including:
Achieving performance KPIs is crucial to your success. We’re constantly evaluating ways to improve your average order value, conversion rates, upsells, and other key metrics. Here’s how: