Case Study: Elevating the Patient Experience With Tech-Enabled Support

IntouchCX optimizes workflows and elevates customer experiences (CX) for health technology brands with our leading-edge solutions. Our innovative approach to customer care allows us to deliver positive, tech-enabled experiences for patients, providers, and businesses alike. 

A leader in healthtech launched their healthcare workforce app in 2019 and needed our help to streamline workflows and significantly improve provider experiences. Our unparalleled expertise in driving CX and streamlining business operations allowed us to deliver the following results in less than 30 days:

  • 55% reduction in onboarding times 
  • >10% increase in CSAT


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