IntouchCX Joins The Trust & Safety Professional Association
WINNIPEG, MB – MAY 23, 2023 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has announced its partnership with the Trust & Safety Professional Association (TSPA), a non-partisan membership association that supports the global community of professionals who develop and enforce principles and policies that define acceptable behavior and content online.
The partnership solidifies the Company’s commitment to online safety across all ecosystems, providing trust and safety services to leading brands and their end users across the world.
“Trust and Safety has matured into a critical and growing profession that is fundamental to the integrity, safety, and reputation of any online business today,” said Paula Kennedy Garcia, EVP, Global Innovation and Product Strategy. “Online safety has evolved far beyond user-generated content moderation and, as our everyday digital experiences extend across banking, shopping, entertainment, healthcare and more, Trust and Safety teams have become the guardians of our identity and financial protection too.”
IntouchCX works to elevate trust and safety for their clients and employees, investing in education, research, and leading technology partnerships. In April, the Company joined the Metaverse Standards Forum, a global industry initiative where leading standards organizations and companies cooperate to foster interoperability standards essential to an open and inclusive metaverse.
To find out more about IntouchCX’s commitment to Trust and Safety, please visit: https://www.intouchcx.com/
The Trust & Safety Professional Association (TSPA) is a non-partisan membership association that supports the global community of professionals who develop and enforce principles, policies, and practices that define acceptable behavior and content online and/or facilitated by digital technologies. TSPA works to create and foster a global community of trust and safety professionals, collaborating with them to build a community of practice, and providing support as they do the challenging work of keeping online platforms safe.