Article: Enhancing Customer Experience Through SMS Deflection
With purchases just a click away, there is a growing need for quick and efficient […]
Tag: CX
Case Study: Engineering Change for a Car-Sharing App With IntouchCX’s Strategic Sprint
Innovation is a cornerstone of our approach at IntouchCX, so we proactively organize strategic sprints […]
The Future of CX: Into the Metaverse
“The metaverse can connect consumers with brands in a more emotionally positive and stimulating way, […]
Leveraging Innovation to Empower People and Drive Positive Change
Executive Vice President of Global Innovation and Strategy Paula Kennedy Garcia delivers a fresh perspective […]