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Colombia

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A New Career Awaits!

Joining IntouchCX means becoming a part of a dynamic team that's redefining customer experience. We offer a unique blend of innovation, growth opportunities, and a vibrant work culture. You'll be at the forefront of delivering exceptional customer service, while being a part of a fun and growing team!


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Your Path to Opportunity in Colombia

Join the IntouchCX team in Colombia and be part of an exciting company that values your skills and dedication. We're looking for enthusiastic individuals to help us create exceptional customer experiences for the biggest global brands. Here, you'll be a part of an inclusive culture that is filled with potential.
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A Community Built to Thrive

We prioritize our hiring for diversity and inclusion. In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus. In addition, we celebrate employees and special days throughout the year by hosting events with fun festivities such as karaoke, games, and more!
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Our Team Members

The greatest thing about working for IntouchCX is they are people-orientated and their 10 things value align with those I have at my core.
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Heberlyn Rincon
Team Lead Colombia
IntouchCX is committed to both its clients and its employees. We have the opportunity to learn and grow and we are truly respected.
Ivonne Fernandez
Customer Service Representative 2 Colombia
IntouchCX really cares about its employees and their needs by allowing us flexibility, incentives, and the tools we need to develop and grow our careers.
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Alejandro Alarcon
Customer Service Representative Colombia
IntouchCX has given me the opportunity to gain technical and leadership skills allowing me to grow from agent to Senior Team Lead in just three years.
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Camilo Rojas
Senior Team Lead Colombia
IntouchCX actually cares about career growth and people’s well-being and we can truly identify ourselves with Our 10 Things.
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Mariana Camacho
Operations Manager Colombia

Conveniently Located Bogota Campus

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Bogota Campus

IntouchCX’s Bogota campus is located in a new business complex, located in front of the main transport system, TransMilenio complete with large work areas, meeting rooms, spacious lounges, games, mom rooms, and a food court. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make you want to go to work every day.

IntouchCX Bogota
Diagonal 25 G # 95 A - 85 Bogotá - Colombia
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IntouchCX Awards

Recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc.

Recognized as one of the Best Employers for Women in 2022 by Forbes and Statista Inc.

Recognized as one of the Best Employers for Diversity 2022 by Forbes

Recognized as one of the Best Employers for Diversity 2022 by Forbes

Best Employee Engagement Strategy At The 2023 Customer Experience Interaction Awards

Best Employee Engagement Strategy At The 2023 Customer Experience Interaction Awards

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Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia

Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia

Learn More

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