We stay one step ahead and challenge industry norms.
We know the ins and outs of customer experience and outsourcing best practices, and we share that knowledge with the world’s leading brands. Explore our blog posts, thought papers, case studies, and more below to learn how we’re redefining customer service and our industry.
Mosaic Languages, IntouchCX’s proprietary AI-powered translation and localization platform, has been named a Gold winner in the 2026 Globee® Awards for Innovation (Golden Bridge Awards®), earning top honors in the Best AI-Powered Translation & Localization Service category.
WebPurify, an IntouchCX Company specializing in trust and safety, has launched the season 2 of Trust Issues, a podcast exploring the technology, policies, and human decisions shaping the future of online safety.
