Trust Issues Podcast

About the show

Trust Issues by WebPurify: Perspectives From The Frontlines of Digital Safety

Trust Issues is a trust and safety podcast brought to you by WebPurify, an IntouchCX company, exploring what it really...

Trust Issues is a trust and safety podcast brought to you by WebPurify, an IntouchCX company, exploring what it really takes to protect digital communities today. Each episode features conversations with industry leaders, researchers, and experts including survivors of online harms on the biggest challenges facing online platforms covering everything from AI-driven moderation and algorithmic risks to romance scams and digital fraud.

Created for tech operators, safety professionals, and anyone curious about the internet’s invisible guardrails, Trust Issues delivers candid, expert insights into the systems, decisions, and people building a safer online world.

About the host

Ailís Daly, Head of Trust & Safety (EMEA), IntouchCX & WebPurify

Hosted by former barrister and tech policy leader, Ailís Daly, the Trust Issues podcast brings you inside the rooms where...

Hosted by former barrister and tech policy leader, Ailís Daly, the Trust Issues podcast brings you inside the rooms where online safety decisions are actually made. With a career in Tech spanning 15 years, before taking the helm as EMEA Head of Trust & Safety at WebPurify, an IntouchCX company, Ailís served as Global Head of Violence & Aggression Policies at TikTok. With a background practicing as a barrister at law, she bridges the gap between complex global regulations, emerging AI tech, and real-world moderation.

“Trust Issues gives a platform to the voices shaping how we keep the internet safe,” says Daly. “It connects safety, customer experience, and AI in ways that are actionable, relevant, and essential for modern digital platforms. To those outside Trust & Safety, it can sometimes feel like nobody is focused on safety; that it’s all about growth at any cost. Yet, there is an entire profession dedicated to making platform growth safe, whether in social media, gaming, or marketplaces. This podcast gives true insight into the people doing that vital work.”