Money20/20 USA 2026 brings fintech leaders to Las Vegas from October 18 to 21, and the talk of growth keeps returning to the people who review disputes and verify identities behind every transaction. Stop by Booth 12111 and talk through your scaling plans with the IntouchCX team.

Agents pass every assessment and still lose confidence once live conversations turn unpredictable. Learn how realistic AI roleplay with Akin builds agent readiness before the first real contact, and which four areas CX leaders should evaluate.

Real-time guidance cuts handle time by 10 percent, but that is the smallest return. Learn what agent assist can reveal about your business.