IntouchCX Wins Gold For Best Employee Engagement Strategy At The 2023 Customer Experience Interaction Awards
BOGOTA, COLOMBIA – MAY 15, 2023 – IntouchCX has won Gold for Best Employee […]
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IntouchCX Partners With Modulate In The Fight Against Online Toxicity
WINNIPEG, MB – MAY 9, 2023 – IntouchCX has partnered with Modulate to provide powerful […]
Case Study: A Roadmap for Success: Building PX from Scratch in the Gaming Industry.
Faced with the task of building a top-tier CX team from scratch, a crypto-based online […]
Combating Financial Crime With KYC
KYC is essential to the trust and safety of your business, leading to reduced fraud, […]
Diversity and Inclusion: Celebrating Neurodiversity at Work
Neurodiversity refers to the natural variation in human brain function and behavior. It recognizes […]
Case Study: Optimizing the Customer Experience With Content Moderation
IntouchCX delivers exceptional content moderation solutions to innovative brands in the gaming industry. Our operational […]
Case Study: How To Improve the Digital Experience on Streaming Platforms
IntouchCX delivers industry-leading customer care solutions that help brands retain customers by delivering efficient and […]
IntouchCX Wins Excellence in Customer Service Award for Generative AI Technology
WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the […]
Case Study: Fueling the Gig Economy through Omnichannel Customer Care
IntouchCX delivers industry-leading customer care solutions that help streamline workflows for gig economy workers. Our […]
5 Ways Disruptive Brands Can Deliver a Personalized Customer Experience
Did you know that 76% of consumers are more likely to recommend and repurchase from […]
On-Demand Webinar: Optimizing Loyalty Through the Challenges of Seasonality
In this IntouchNXT roundtable, we’re taking a deep dive into the importance of multilingual support […]
Shaping The Future Of Customer Experience with Machine Teammates
To capitalize on recent advances in artificial intelligence, our framework for human-machine interaction must change […]