IntouchCX
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Health & Wellness

A human-centered approach supporting digital health, healthcare services, and wellness platforms.

Services include telehealth support and technical troubleshooting, community management & moderation, patient safety & compliance process design, insurance verification and claims processing, billing, loyalty & retention. We enhance security and user experience in healthcare and wellness industries. Our well-being employee support runs pre→hire→retire. We are HIPPA compliant.
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Community Management & Moderation

Multi-user spaces with health care professionals

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Telehealth Support Setup

Verifications, intake forms, issue management and appointment bookings, supporting patients and providers

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Patient Safety & Compliance Process Design

Fraud prevention across high volume platforms

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Insurance Verification, Billing and Claims Processing

Setup,intake forms, issue management

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Technical Troubleshooting for Apps and Wearables

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Loyalty & Retention

VIP services and graduation programs (e.i. Priority cues)

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