(Blog) Reducing Our Environmental Impact in Honduras
At IntouchCX, we are committed to minimizing our environmental footprint and promoting sustainability in all […]
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IntouchCX Acquires Mexico-Based Contact Center Beliveo
Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, […]
(Blog) Ensuring Safety, Compliance and Online Gaming Regulations for Brands
With the increasing demand for interactive entertainment, gaming brands are increasingly elevating online gaming as […]
(Blog) The Evolution of Corporate Well-Being for Success and Growth
In recent years, the corporate well-being landscape has undergone significant transformation. Initially, well-being programs focused […]
(Case Study) Ensuring Community Safety Through Exceptional Data Annotation
In our partnership with a multinational e-commerce company, we were chosen to provide digital annotation […]
IntouchCX To Create 500 New Jobs In Cairo
CAIRO, EGYPT, January 10, 2024 – IntouchCX, a global leader in customer experience management, digital […]
(Case Study) Global Multilingual Support Transforms Customer Experience
A leading brand in the online learning space with a strong commitment to education accessibility […]
(Article) Revolutionize Customer & Employee Experiences With AI & Emotional Intelligence
Every interaction along the customer and agent journeys, from initiation to resolution, shapes the overall […]
(Case Study) Engineering Change for a Car-Sharing App With IntouchCX’s Strategic Sprint
Innovation is a cornerstone of our approach at IntouchCX, so we proactively organize strategic sprints […]
(Blog) IntouchCX’s Commitment to Sustainability & Green Initiatives
This year’s World Environment Day theme, #BeatPlasticPollution, struck a chord with our ongoing efforts here […]
(Blog) Robotic Process Automation Is Refining the Patient Experience
In today’s rapidly evolving healthcare landscape, technology integration has become essential in improving patient experiences […]
(Case Study) Ensuring Trust and Safety in the Gig Economy
IntouchCX’s sophisticated trust and safety solutions streamline customer support and case resolution processes for gig […]