Hyderabad, India, April 18, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has won nine awards, including five Gold, at the 2024 Asia-Pacific Stevie Awards.

The Asia-Pacific Stevie Awards recognize innovation in the workplace in all 29 markets of the Asia-Pacific region. IntouchCX was awarded Gold in: 

• Innovative Achievement in International Expansion
• Most Innovative Contact Center of the Year
• Most Innovative Customer Service Executive of the Year (Dishant Bhojwani)
• Innovative Management in Business Product & Service Industries
• Most Innovative Customer Service Department/Team of the Year.

“We are honored to be recognized by the Stevie Awards for our innovation and application of AI and automation that benefits both our clients and employees in providing superior and class leading customer service in the APAC & Africa region, and IntouchCX globally,” said Dishant Bhojwani, Global Chief Operating Officer at IntouchCX. “We are excited for what the future holds for us as we continue to grow and empower our teams to think beyond conventional boundaries while delivering outstanding results for our global client partners.”

IntouchCX was also a Silver winner for Innovative Achievement in Growth, Thought Leader of The Year (Dishant Bhojwani), and Innovative Achievement in Customer Satisfaction. The Company was also named the Bronze winner for Most Innovative Leader of the Year (Dishant Bhojwani).

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 100 executives around the world acting as judges in February and March. 

IntouchCX has bolstered its footprint across the Asia-Pacific area, incorporating a Centre of Excellence (COE) in Bangalore and adding a second site certified as LEED Platinum in Hyderabad, India. In the last year, the Company opened a new campus in Clark to increase its presence in the Philippines, and established a new location in Kuala Lumpur, Malaysia, serving as a pan-Asian hub.

“The 11th edition of the Asia-Pacific Stevie Awards attracted many remarkable nominations,” said Maggie Miller, President of the Stevie Awards. “The organizations that won this year have demonstrated that they are committed to being innovative, and we applaud them for their perseverance and creativity.”

Details about the Asia-Pacific Stevie Awards and the awards ceremony on May 24, and the list of Stevie Award winners, are available at http://asia.stevieawards.com. 

About the Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com. 

Media Contact: 

Abhishek Upadhyay
Communications Specialist – APAC
IntouchCX
abhishek.upadhyay@intouchcx.com