IntouchCX
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Digital Commerce

Let our agents empower your customers for a better experience.

IntouchCX provides support and safety throughout the entire customer journey. We use real-time data to create effective, personalized digital solutions that drive lifetime loyalty for your brand.
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Pre-sales Support/Inquiries

Turn prospects into customers with comprehensive pre-sale support.
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Inbound Sales & Payment Processing

Provide dedicated inbound sales support for seamless payments and faster scaling.
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Customer Retention, Upselling, and Cross-selling

Turn one-time customers into life-long customers with our knowledgeable and empowered brand ambassadors that are experts in personalized cross-sell and upsell techniques.
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Outbound Sales and Promotions

Generate buzz and unlock new audiences with unique sales and promotional opportunities, designed to put your brand on the map.
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Rewards / Loyalty Program Support

Exceptional experiences start with appreciation, and our high touch, personalized loyalty program support ensures your customers feel valued.
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B2B Order Management

Let us handle your order management process so your B2B partners always receive exceptional service.
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Fraud Prevention

Stay secure at every level with industry-leading fraud detection systems and specialized top-tier agents.
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Image/Video Annotation

We bring together content specialists and cutting-edge AI technology for increased quality, efficiency, and accuracy. We have extensive experience with a wide range of data types, including text, image, video, and voice to deliver high volume annotation.
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Fulfillment

We support your customers after the sale by offering accurate package tracking and seamless order replacement.