IntouchCX
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Gig Economy

IntouchCX delivers nimble and agile end-to-end customer support to our gig economy partners, improving worker satisfaction and creating an amazing customer experience.

We provide flexible solutions to seamlessly connect buyers and sellers in the fast-paced gig economy space, driving brand performance, loyalty, and growth.
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Damage & Compliance Support

We handle your damage and compliance claims quickly to reduce financial loss and boost brand reputation.
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Fraud Detection

We improve your brand’s integrity by reducing fraud through our best-in-class AI technology paired with our empowered, detailed-oriented team.
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Conflict Mediation

Trust us to mediate customer conflicts with empathy and sensitivity while ensuring your brand remains protected.
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Emergency Case Support

We have extensive experience navigating complex, sensitive, and urgent cases in real-time, ensuring your customers, drivers, and business remains safe and secure.
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Bookings & Cancellations

We make booking and canceling easy for you and your customers, elevating your CX and keeping operations running smoothly.
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Account Related Inquiries

Our agents are trained to anticipate your customers’ needs at the first point of contact, making managing account inquiries more efficient and accurate.
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Data Reconciliation Services

Enhance your data validation processes with our industry-leading technology to improve efficiency, quality, and accuracy.
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Payment Processing

Our top-of-the-line payment processing systems keep your customers’ information secure for worry-free transactions.
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Content Moderation

We protect your brand’s community from harmful content, and provide health and well-being tools to support our moderators.
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Well-Being

We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first.

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