Omnichannel Customer Care
AI & Automation
Brand Trust & Safety
Fraud Detection and Prevention
Platform Safety and Integrity
Personalization & Loyalty
Digital Apps & Ecosystems
Entertainment & Gaming
Our Strategic Pillars
Science As A Service
Join Our Team
Join Our Team
IntouchCX delivers nimble and agile end-to-end customer support to our gig economy partners, improving worker satisfaction and creating an amazing customer experience.
We provide flexible solutions to seamlessly connect buyers and sellers in the fast-paced gig economy space, driving brand performance, loyalty, and growth.
Damage & Compliance Support
We handle your damage and compliance claims quickly to reduce financial loss and boost brand reputation.
We improve your brand’s integrity by reducing fraud through our best-in-class AI technology paired with our empowered, detailed-oriented team.
Trust us to mediate customer conflicts with empathy and sensitivity while ensuring your brand remains protected.
Emergency Case Support
We have extensive experience navigating complex, sensitive, and urgent cases in real-time, ensuring your customers, drivers, and business remains safe and secure.
Bookings & Cancellations
We make booking and canceling easy for you and your customers, elevating your CX and keeping operations running smoothly.
Account Related Inquiries
Our agents are trained to anticipate your customers’ needs at the first point of contact, making managing account inquiries more efficient and accurate.
Data Reconciliation Services
Enhance your data validation processes with our industry-leading technology to improve efficiency, quality, and accuracy.
Our top-of-the-line payment processing systems keep your customers’ information secure for worry-free transactions.
We protect your brand’s community from harmful content, and provide health and well-being tools to support our moderators.
We take well-being seriously. It’s at the heart of our culture, and we strive to put our people first so they can put your people first.
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