We protect customers across all industries by detecting early signs of fraudulent behavior in order to mitigate risk.
We evaluate products, brands, and advertising assets and processes to ensure compliance, correct placement, and relevance.
We moderate user-generated content, ensuring that toxic, egregious, and malicious graphic, text, and audio content is managed across various social and digital platforms, gaming sites, and marketplaces.
We believe mental health fitness should be prioritized daily. We have professionals in-residence who lead the design and creation of weekly mindfulness sessions, curated well-being content, clinically designed psychological assessments, and custom emotional intelligence (EQ) leadership training. This enables upfront resilience profiling, professional counseling support, and well-being program design, training, and research.
Doctoral research is integrated into IntouchCX innovation. We leverage the latest technology innovation to power cognitive and behavioral studies that examine new approaches and insights to improve employee experience (EX) and human performance.
Superpunch and AI Well-Being Platform
Superpunch is our employee self-management tool, conveniently accessible on both mobile and desktop devices. It enables dynamic schedule changes, paycheck access, counselor and well-being scheduling, and proactive personalized digital mental health prompts.
Our AI well-being platform enhances the understanding of human performance and interactions by focusing on psychological safety, engagement, and immersion. By incorporating neuro-scientific findings into everyday program practices, we deliver strong human performance. This leads to increased engagement, heightened employee well-being, and reduced attrition rates.
Data Points Annotated Per Year
Annual Content and Social
Media Reviews
Services Available, Varied Complexity and Sensitivity Levels (Egregious Nature)
E-comm & Gaming Moderation Leader, Data Annotation Leader
Year over Year Expansion of
Our Practice